Orders are fulfilled within 2–3 business days. Once your order ships, you'll receive a tracking number by email — delivery time after that depends on your location and the carrier's transit time.
We are committed to delivering quality product and service, so we do not accept refunds or returns. However, if your order arrives damaged or defective, please contact us as soon as possible with your order details and photos of the issue. We're committed to making it right and will work with you promptly to resolve any problems related to damaged or faulty products.
Every Serpent Money Clip is backed by our lifetime warranty against manufacturing defects — if the clip mechanism or finish fails under normal use, we'll repair or replace it. The warranty doesn't cover loss, theft, or damage from misuse.
Questions about any of the above? Email us at VaylAccessories@gmail.com.